Need to know more?
Is business nbn™ Enterprise Ethernet available at my location?
business nbn™ Enterprise Ethernet is available anywhere in Australia within the fixed-line footprint of the nbn™ access network. There’s a good chance you’ll be able to upgrade to business nbn™ Enterprise Ethernet from FSG (our premium grade internet service), but if you call our 100% Australian based service and support team, they can confirm for you.
How much does it cost?
There are a few factors that will impact the cost of this service for you. Things like the zone of your business site as specified by nbn™, the service speed you select, and the contract length you choose. Once again, call us directly to give you an accurate cost.
How flexible are the plans?
We understand that your business needs can change from time to time. One of the many advantages of business nbn™ Enterprise Ethernet is that you can upgrade or downgrade the speed without needing infrastructure or equipment upgrades.
What is business nbn™ Enterprise Ethernet Low CoS and High CoS?
EE is a Layer 2 carrier-grade fibre service that provides high-speed bandwidth, performance and reliability across the nbn™ Ethernet access network. nbn™ EE provides a symmetrical bandwidth profile that prioritises traffic, including high and low Class of Service (CoS). Low CoS gives you an excess information rate with best effort contention (excellent for internet browsing and emails, whereas high CoS delivers a committed 1:1 information rate suitable for time-sensitive apps like video conferencing.
What hardware will I need?
You’ll need a router or an Access Point to connect the service. FSG can supply all applicable router options to ensure your needs are met.
How long will installation take?
Installation times can vary from 50 to 80 days, depending on your location and the complexity of the build. Rest assured, we work directly with nbn™ to ensure your transition to enterprise ethernet goes smoothly.
Is there a connection fee for business nbn™ Enterprise Ethernet?
On a 36-mth plan, there is a standard installation fee of $499. Depending on location, there can also be a potential Fibre Build cost at times, but we’ll talk you through all of this so you can make the best decision for your business.